As SNS, we pride ourselves on quality service and longstanding customer relationships. Here is what some of them are saying about us.
SNS (and Rob specifically) has been servicing my computers for over 10 years. Even though I am a small business and don't have the volume of work that other companies might have, Rob always makes my needs a priority. He is prompt to respond to phone calls or emails when I'm having a problem. And he always takes the time to make sure my systems are running smoothly. Knowing I have his services available when I need them gives me a great peace of mind.
We have worked with SNS for the last 5 years and they have been a great asset to our practice; always fixing any computer issues that we have, as well as introducing us to the newest technology. We trust SNS with our EMR system and their pricing is fair. Along with the great customer service, we have had employees use them personally because they do such quality work along with great pricing. We would refer any other medical practice or business to SNS.
We have worked with SNS on numerous occasions and have always been impressed by their professionalism and ability to help fix a problem in the most cost-effective way. SNS is a company that you can trust will always be looking out for you and your business’ best interests. The company has fair pricing and fantastic customer service. We would highly recommend SNS to anyone with computer needs.
Robert and his team have provided excellent service, advice, troubleshooting and maintenance to my company and home for almost 6 years. They are great to work with and he is someone I trust. They are willing to go the extra mile and really understand my business and how they can have a positive impact. Highly recommend them!!
I highly recommend SNS for all your I.T. needs. SNS has been there in our time of need on more than one on occasion. I cannot say “thank you” enough to Robert and his team for coming to our rescue last year when we lost all of our data to a severe virus. SNS worked diligently to restore our data and we were up and working within days. Thanks again SNS for your professionalism and dedication to your customers.
SNS has been assisting us with our computers/IT problems since we opened our business in 2011. We are a small business in the medical profession and having constant access to medical records is a MUST. We are extremely pleased with the service SNS has provided us in the last 3 yrs. We have not needed them very often, but when we did they responded immediately to our service call and were at the office very timely to fix our network issues. I HIGHLY recommend Rob and his company.They are very knowledgeable at what they do and do not try to oversell you on things you don't need and won't benefit you or your business. I have also bought refurbished equipment from SNS and has a guarantee policy that is fantastic! Thanks Rob and SNS for all you have done for us! We truly appreciate the honesty and integrity that you and your company honor and hold.
I just wanted to tell you what a pleasure it has been turning my company’s computer service plan over to SNS. My company’s computers had so many issues it seemed like they were down more than they were up. My old computer company would leave the office, and before they got out of the parking lot the computers were down again. The last six months have been great. Thank you for the emergency late night, and early morning service calls. It really helps that you’re available all hours of the day so my business can run uninterrupted. I highly recommend SNS for repairs and service. Thank you!
Secure Network Services has been “our IT department” for our accounting firm since 2004. In late 2004, we decided to take our office “paperless.” They walked us through the entire process and we have never looked back.
As an accounting office, we are faced with constant deadlines, and they understand the importance of responding when there is a problem with our computer system. We definitely think of SNS has part of our team for success.
We have known Rob Gelsinger for about 10 years. When I first met Rob I had been through a bad experience with an "IT" person. After Rob spent about an hour with my husband and me, we felt comfortable hiring him to handle the computer systems at our business and our home.
Rob has been a true asset to our business Pat's Hair Design & Color Group in Lakeland, Florida. He is quick to respond to calls for help, makes every effort to give assistance as quickly as possible, is honest and has a fair pricing system.
Rob and I have had several conversations on how vital it is to a working relationship to deliver excellent service and build a rapport with the customer. I have and will continue to recommend Rob Gelsinger with rave reviews.
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