Secure Network Services, Inc. has been our IT company since the inception of our practice 12 years ago, and provides reliable, quick, remote and on-site support and resolution of our day to day issues. From proactive server management to supporting our staff to backups and disaster recovery, they understand our needs and provide high caliber value to our practice that would cost us double if we were to try and hire them on staff. From day one, the single biggest benefit they have brought to Reliance Medical Centers is cost savings through implementation of IT best practices. The only way for us to have a better team would be to hire employees that would cost us 2-4 times more than we pay them.

The single biggest benefit since moving to Secure Network Services, Inc. is the comfort level we have that our systems and our data are protected, backed up, and current. Compared with our previous providers, SNS’ customer service is outstanding - always professional, thorough, and fast. SNS responds quickly to our needs, sometimes anticipating them and acting before we are even aware of an issue. They are constantly improving their own systems to provide us with the most current solutions available for the needs of our business. SNS gives us the comfort of knowing that our environment is proactively taken care of 24x7x365. If you are looking for peace of mind, then you need to call SNS.

The biggest benefit Secure Network Services, Inc. has brought to Crown Electric since moving to them for managed services and backups is IT support we don’t have to think about. SNS maintains our system so that we can run our business and take care of our customers. Many companies we have used in the past left us feeling like we were paying for someone to tinker with our systems. We never had confidence in the security of our systems or the products and services we were paying for. Other providers often left us without hardware for days at a time while they ‘tried’ to fix a problem. Not with SNS. SNS calls to notify us of new technology that they have deployed on our behalf to keep our systems secure and running.

The biggest benefits that SNS has provided PalletOne are server stability and the ability to recover when unexpected things happen. Servers and Disaster Recovery are two of the most critical parts of business continuity, but having “completed” backup jobs is the easy part. Being able to recover with little to no data loss in a timely manner is another, and that is precisely what SNS delivers for PalletOne, reducing the impact to the business and allowing us to focus on what we do best. SNS is great at providing scalability with a small company feel. When we were trying to decide the proper course, we knew that doing nothing was not an option, but finding a group like SNS with around the clock coverage and depth in skillset is not easy to find. They have been a great addition to our IT arsenal.

Secure Network Services (and Rob specifically) has been servicing my computers for over 10 years. Even though I am a small business and don’t have the volume of work that other companies might have, Rob always makes my needs a priority. He is prompt to respond to phone calls or emails when I’m having a problem. And he always takes the time to make sure my systems are running smoothly. Knowing I have his services available when I need them gives me a great peace of mind.

SNS has been assisting us with our computers/IT problems since we opened our business eight years ago. We are a small business in the medical profession and having constant access to medical records is a MUST. We are extremely pleased with the service SNS has provided us. We have not needed them very often, but when we did they responded immediately to our service call and were at the office very timely to fix our network issues.