Unparalleled 24/7/365 IT Support and Service

Every Secure Network Services client enjoys end-to-end, 24/7/365 monitoring, management and remediation services from our state-of-the-art, thousand-man Network Operations Center (NOC) and our two hundred man Security Operations Center (SOC).

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We Approach Managed Services Differently Through 24/7/365 IT Support

Ensuring your data is protected and your business systems are up and running efficiently isn’t a 9 to 5 job. At Secure Network Services, we’re committed to providing our clients with superior technology and unparalleled service 24 hours a day, seven days a week, 365 days a year.

Through best-in-class network monitoring, security controls and backup and recovery tools, we can provide our clients with a 100% uptime guarantee. Regardless of your industry or the size of your organization, rest assured Secure Network Services is overseeing your business infrastructure with thoughtfulness and care.

The benefits of 24/7 IT Support include:

100% Uptime Guarantee

Security Threat Monitoring

Optimal Network Performance

End-User Tech Support

White Glove Services

Remote and On-Site Assistance

Say Goodbye to Downtime with Secure Network Services 

Focus on Your Business with 24/7/365 IT Support

Save time and money when you leave your IT to Secure Network Services. If you’re like most business owners, your time is spread thin. Focus on what you do best, and let our team of certified technicians maximize your uptime, secure your network and support your staff.

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Secure Network Services also offers:

IT solutions Tampa


Receive technology insight for long-term growth.

cloud managed services


We are HIPAA and SOC compliant.

IT Solutions Tampa

Backup and Disaster Recovery

Ensure your sensitive data is recoverable.

Cybersecurity Orlando

Cloud Services

Work securely from anywhere without worry.

Cybersecurity Orlando


Lower operational costs with communication technology. 

Cybersecurity Orlando

Co-Managed IT Services 

Support your current IT staff with additional resources. 

IT Solutions Tampa

IT Consulting

Reach your most ambitious goals with our experience and expertise.

Central Florida’s Managed Service Provider Since 2003


If you are an existing client and need support, you can either submit a ticket using the Submit a Support Request form for non-emergency issues or call the number below and you will be connected with a representative who can open a ticket and begin working to resolve your issue immediately.

We are here to help!
Support: (863) 698-9914

Welcome to the Secure Network Services Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Businesses with SOC 2 compliance successfully complete regular third-party audits for advanced security controls around data availability, processing integrity, confidentiality and privacy.