Co-managed services are the IT support sweet spot. While you and your employees focus on your clients and growing your business, a third-party managed service provider (MSP) handles routine maintenance and monitoring without you having to surrender total control of your company’s infrastructure.
By partnering with the right MSP, you’ll be able to lighten the burden on your IT team and reducing costs — MSPs often charge a flat monthly fee for their services and don’t sell you more than you need. Their services are also scalable, which means they grow as your company does, guaranteeing you won’t outgrow or surpass your network infrastructure.
Here are three other significant benefits a co-managed solution can have on your IT environment:
1. Boost Productivity
If you don’t have an internal IT professional or team, your employees will eventually encounter tech issues—if they haven’t already—that can be a hassle to resolve. Even if you do have internal IT staff, do you think pulling them off a major project to help with a minor issue is the best use of their time? Co-managed services provide your employees with 24/7 support, file and data backup, and software/hardware maintenance and troubleshooting. Your IT team isn’t there to simply fix something when it breaks. They can help your business thrive by enhancing your website or beefing up cybersecurity. Outsourcing to an MSP will help them fulfil those obligations.
2. Tighter Security
If your business is in a financial, medical or legal industry, you must adhere to stringent confidentiality requirements. And even if your business doesn’t fit one of those industries, safeguarding your customers’ data is still essential to sustained success. Co-managed service providers invest a lot of time and money into developing security solutions while also taking care of the implementation, as well as the patching, monitoring and updating. You’ll also be getting the most innovative and up-to-date software on the market.
3. Moderated Expenses and Cost of Ownership
Investing in your own equipment requires you to purchase and maintain your technology. As it ages, you’ll enter a costly buy-break-fix cycle and ultimately have to replace the equipment once it’s beyond repair. This makes budgeting for IT expenses complicated—you have to plan for upfront expenses and hope you have enough left for emergencies. A co-managed service model cushions your budget. Its team of experts will work with you on recommending the products and equipment that best fit your needs and your budget. Some MSPs can even assist you with the disposal, or retiring, of old equipment.
These three benefits of the co-managed model only scratch the surface of what’s possible. You can streamline your processes as well as gain access to technology and training you wouldn’t otherwise have the time or finances to provide—all while managing your overhead.
Co-managed services offer packages that are just the right fit for your business while allowing you to maintain control of your IT environment. Find out how co-managed services can improve your organization.