What Is 24/7 IT Support?
It’s impossible to predict when your IT network might be targeted by hackers with malware, spyware or viruses. It’s also difficult to pre-empt data breaches, human error or unauthorized user access. These things can happen any time of the day or night and wreak havoc on your business, resulting in severe operational disruption, reputational damage, financial loss and even legal ramifications. To prevent the worst from happening, we provide 24/7 IT support.
Our experts are available at all hours to tackle technical glitches promptly, minimizing downtime and optimizing your business continuity.
During core business hours, we operate on a 10-minute response basis, guaranteeing you’ll speak to a real person about your problem within 10 minutes of calling our help desk (Monday-Friday, 8 am-5 pm). Whether it’s a virus, network outage due to a natural disaster, or human error, our live IT support team is ready and waiting to help.